PPM 86-200-1 Student Grievance (Procedure) on www.olc.edu
Last Update Feb 22 10:28:15 2010
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86-200-1
BOT 08-07-08
Student Grievance Procedure
Step 1: Student hereafter referred to as grievant, will submit a written grievance within ten
working days of the incident to the District Director where the student is registered,
with proper documentation and stated outcomes.
Step 2: District Director will attempt to resolve the issue by calling a meeting with the
concerned parties. This meeting will be called within five working days of receiving the
written grievance from the student.
Step 3: If the issue is not resolved at this level, the grievant will take it to the Local Board
at the next scheduled meeting. If the Local Board is not scheduled to meet within ten
working days, a special meeting will be called within ten working days to deal
with this issue in a timely manner.
Step 4: If the issue is not resolved at this level within five working days, the grievant will
take it to the Vice President for Instruction, Coordinator for Support Services and the
permanent sub-committee “Appeals Committee” which consist of members from the Student
Services Committee in the ten working days.
Step 5: If the issue is not resolved at this level within five working days the grievant may
appeal the decision to the hearing officer who must render a decision on the
grievance with 10 days of receipt of the appeal.
NOTE*
1. Rapid City Extension and Cheyenne River College Center will skip Step #3
2. In the event the Grievance involves the District Director the Support Services Coordinator will
assume the role of the Director in this process.
3. Student can have representation at their own expense.
