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PPM 86-200-1 Student Grievance (Procedure) on www.olc.edu

Last Update Feb 22 10:28:15 2010

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                                                                                        86-200-1
                                                                                    BOT 08-07-08
                    Student Grievance Procedure
     Step 1:	Student hereafter referred to as grievant, will submit a written grievance within ten 	
		working days of the incident to the District Director where the student is registered, 	
		with proper documentation and stated outcomes.
     Step 2:    District Director will attempt to resolve the issue by calling a meeting with the 		
		concerned parties. This meeting will be called within five working days of receiving the 	
		written grievance from the student.
     Step 3:    If the issue is not resolved at this level, the grievant will take it to the Local Board 
                at the next scheduled meeting. If the Local Board is not scheduled to meet within ten 
                working days, a special meeting will be called within ten working days to deal 
                with this issue in a timely manner. 
     Step 4:	If the issue is not resolved at this level within five working days, the grievant will 
                take it to the Vice President for Instruction, Coordinator for Support Services and the 	
		permanent sub-committee “Appeals Committee” which consist of members from the Student 
                Services Committee in the ten working days.
     Step 5:    If the issue is not resolved at this level within five working days the grievant may 
                appeal the decision to the hearing officer who must render a decision on the 
                grievance with 10 days of receipt of the appeal.

     NOTE* 
     1.	Rapid City Extension and Cheyenne River College Center will skip Step #3
     2.	In the event the Grievance involves the District Director the Support Services Coordinator will 
        assume the role of the Director in this process.
     3.	Student can have representation at their own expense. 



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