Student Rights and Responsibilities Table of Contents
Student Grievance Policy
The grievance procedure set forth herein is designed to provide a method to resolve differences excluding grading issues. Time lines are to be adhered to unless the parties involved in the grievance agree to modifications.
A grievance is defined to be a claim (request or complaint) by a student not covered under the Personnel Complaints and Grievance procedures.
Student Grievance Procedure
Step 1: Student here after referred to as grievant, will submit a written grievance within ten working days of the incident to the District Director where the student is registered, with proper documentation and stated outcomes.
Step 2: District Director will attempt to resolve the issue by calling a meeting with the concerned parties. This meeting will be called within five working days of receiving the written grievance from the student.
Step 3: If the issue is not resolved at this level, the grievant will take it to the Local Board at the next scheduled meeting. If the Local Board is not scheduled to meet within ten working days, a special meeting will be called within ten working days to deal with this issue in a timely manner.
Step 4: If the issue is not resolved at this level within five working days, the grievant will take it to the Vice President for Instruction, Coordinator for Support Services and the permanent sub-committee “Appeals Committee” which consist of members from the Student Services Committee in ten working days.
Step 5: If the issue is not resolved at this level within five working days the grievant will take it to the President who must rule on the issue within 10 working days.
Step 6: If the issue is not resolved at this level within 5 working days, the grievant will request that the President’s Secretary place this on the agenda of the next BOT Personnel/Grievance Committee.
NOTE*
2. In the event the Grievance involves the District Director the Support Services Coordinator will assume the role of the Director in this process.