MY OLC Help

If this is your first time using the Single Sign-On system, please select First Time User under the Login button.

First Time User?

If you have never used My OLC, you will need to run the First Time User setup. You can download the First-Time User Guide for more details.

Trouble using Single Sign-On?

If you are experiencing problems using the Single Sign-On system, please Click Here for a user guide. You can also review the FAQs below.

Still having trouble?

If you are still having trouble accessing the Single Sign-On system, please file a Tech Ticket or review the FAQ section below.

FAQs (Frequently Asked Questions)

What systems use Single Sign-On?: Jenzabar, Moodle, and Akademos.
How do I sign up?: Select First Time User underneath the Sign In button, and follow the instructions.
What is my user ID?: You will be shown your user ID as part of the First Time User setup. Normally, it is the first letter of your first name followed by your last name and student ID. For example: jdoe1234.
After signing up for Single Sign-On, how can I use my new ID and password to access Jenzabar, Moodle, and Akademos?: Open olc.edu, and select My OLC under the Resources. Sign in with your My OLC user ID. Select the link for the system you would like to access.
What systems use Single Sign-On?: Jenzabar, Moodle, and Akademos.
How can I reset my password?: Select the Forgot Password link underneath the Sign in button. Note: You have to complete the Account Recovery Setting before you can reset your password on your own.
Can I look up my username if I have forgotten it?: Select the Forgot Username link underneath the Sign in button. Note: You have to complete the Account Recovery Setting before you can reset your password on your own.
How do I set up Account Recovery?: After signing in to the My OLC system, click on your username in the top right corner, select My Account in the menu that appears, and then follow the steps on the page. More details can be found in this document.
Why am I being asked for "Additional security verification"?: This additional security is known as multi-factor authentication. It is used to make accounts more secure.